Privacy Policy

Last updated: December 27, 2024

Overview

Headwaters Bamboo ("we", "us", or "our") operates the headwatersbamboo.com website. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect:

• Contact information (name, email address, phone number)
• Billing and shipping addresses
• Payment information
• Order history
• Website usage data through cookies and analytics

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your order status
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Send promotional materials (with your consent)

Information Sharing

We do not sell or rent your personal information. We share information only with:

• Payment processors to complete transactions
• Shipping partners to deliver orders
• Service providers who assist our operations

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Request a copy of your data

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For privacy-related questions or concerns, contact us at:

Headwaters Bamboo
PO Box 256 

Kootenai, ID 83840

info@headwatersbamboo.com

1.208.789.4391