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Rod Trial Preview Process

Enjoy a purchase experience you won't regret

Headwaters Bamboo brings you a new Trial Preview experience in fly fishing gear purchasing.

Try the product in your homewaters and if you like it, buy it. If you don't like it, just return it with free shipping.

"It wasn't what I expected'' or "it didn't cast like I thought it would.''

We've all had these experiences at least once in our lives.

Please preview carefully in your own environment and purchase the fly fishing gear that you are satisfied with.

Trial Preview Process

1) Select the product(s) you are interested in. In-stock items can be delivered in as little as 2 days. All items are new and genuine Headwaters Bamboo.

2) Specify the delivery destination and delivery date and pay the small Preview Fee. The Preview Period starts from the date of delivery.

3) A deposit for the Preview Item(s) will be processed before delivery. Please be assured that this is not an actual withdrawalClick here for more information about deposit.

4) The Preview Period is 5 nights and 6 days. You can try it out on your homewaters. Please note that if the product is damaged or lost, you will be charged the full purchase price.

5) If you wish to keep the product, no additional steps are required for purchase. Please use the product as is. We will settle the purchase balance on the due date.

6) If you wish to return the product, please return the product to its shipping container and return it with the enclosed cover letter by the return deadline. Return shipping is free if you use the enclosed cover letter.

About deposits

  • In the case of a Preview Trial, we will perform an authorization process on your registered credit card and secure a deposit for the purchase price before the product is delivered.
  • The deposit is not the actual payment. It is treated like a security deposit and is a process by which the credit card company secures a line of credit for the purchase price. An example of this is when you make a restuarant purchase and they first authorize the transaction, then you add a tip and sign. They go back and complete the payment at that time.
  • Depending on the credit card company, a notification will be sent for the full purchase price, but as mentioned above, the credit card company is actually holding the credit limit. Please rest assured that we are not making any claims at this time. In the case of a return, please rest assured that the deposit will be released after the return procedure is completed (this will take several days, and the number of days varies depending on the credit card company). In the case of a purchase, this deposit will be used to settle the purchase balance.
  • In addition, in the case of a debit card, the account deposit is used in place of the credit line, so the purchase price will be secured by the credit card company when the authorization is executed. Please be careful when using a debit card.
  • Our company generally releases the deposit 7 days after the product arrives, but depending on the credit card company, it may take longer to release the deposit. Also, in the case of debit cards, it seems that there are cases where it can take a long time. Please be aware of this in advance.
  • Processing your deposit through Authorization allows you to complete your purchase without any additional processing, and allows us to collect the balance of your purchase. In order to improve the quality of our services, we will apply this to all rental purchase transactions, so please be aware of this before using our services.